Built from the ground up specifically for small and medium-size businesses, IP Office delivers the communications capabilities big businesses are used to-with the elegant simplicity and ease of use small businesses consider a must have.

This best-of-both-worlds small business phone system helps growing enterprises differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service.

Keep costs down and still get the key communications capabilities with Essential Edition. Gain 10 times the voice messaging capacity of Essential Edition and handle dozens of calls simultaneously with Preferred Edition. Maximize productivity and efficiencies in customer service with Advanced Edition.

IP Office 500

Supports 12 expansion modules providing a combination of up to 384 analog, digital, IP, and 3rd party SIP telephones, with capacity for 16 analog trunks or 8 digital trunks (192 T1/PRI channels or 240 E1 channels). Optionally, SIP trunks are also supported. As with the IP Office 412, additional analog trunks can be achieved by using Expansion Modules. Optional support for up to 128 voice compression channels is available.

The Avaya IP Office system includes a robust set of tools for administration (Manager), call tracking (SMDR), system monitoring and diagnostics (System Status Application). The ability for users to manage their own calls is supplied through a simple GUI (Phone Manager). Phone Manager functionality can be enhanced through simple licensing to support IP softphones.



Avaya 54xx series digital telephones deliver advanced productivity-boosting features, including a large display, key labeling and a 100-entry call log. They are designed to be a cost-effective choice for any business or contact center using IP Office.

The Avaya 54xx series digital telephones come standard with the following capabilities:

  • 10 fixed feature keys with global-ready icons: Hold, Conference, Transfer, Drop, Redial, Mute, Volume up/down,
  • Up to 24 programmable call appearance/feature keys that are electronically labeled
  • 4 menu/display navigation keys (5410 and 5420 only)
  • Call log and Speed dials
  • Speakerphone (listen-only on 5402)
  • Message Waiting Indicator
  • Built-in headset jack (5410 and 5420 only)
  • 8 personalized ring patterns
  • Hearing aid compatibility
  • Investment protection with downloadable firmware (5410 and 5420 only)
  • Wall mountable with included desk/wall mount stand
  • Local language customization for phone menu (5410 and 5420 only)

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Verdant Telecom
120 Route 156
Yardville, NJ 08620
Email: sales@verdanttelecom.com
Phone: 609.807.8307
Fax: 609.807.8305